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Showing posts from January, 2013

Guided Access - Can It Aid in Device Management? – Part 2

In my last post I covered how Guided Access is being used to help us manage the iPads in our Reflection Areas. This time I want to share how Guided Access has worked on our iPod touches. The museum has 80 4th generation iPod Touches with our iOS app installed available for guests to check out. These are free thanks to the generous sponsorship of Cox Communications. After talking to colleagues at other institutions about their experiences, and trying out several alternatives, the decision was made to use iPod cases that do not cover the Home button. Even though covering the Home button could have helped control the devices, the benefits of allowing staff and knowledgeable users to easily service devices when needed seemed to outweigh the potential costs of leaving the Home button accessible. To conserve battery life and prevent new content from being installed on the iPods, we decided to use Apple's iPhone Configuration Utility to create a configuration profile to block access to ce